Refund Policy

Ticket Refund Policy

Refunds are only permitted when an event is cancelled or rescheduled. Fashion Thrift Society strictly does not offer ticket refunds for any other reason. If you are no longer able to attend the event you are welcome to contact our ticket provider 'Moshtix' to request to have your tickets credited to a future market date.

You can contact Moshtix via https://tixsupport.moshtix.com.au/hc/en-us.

 

Stall Refund Policy 

Refunds for stall payments are only permitted when an event is cancelled or rescheduled. If you can no longer make an event date please contact fashionthriftsociety@gmail.com to request a stall credit for a future event. However, please note that credit's are not issued if a stall is cancelled less than 3 days out from the event, despite the reasoning. Once you've paid for your stall size, this size is locked in, there is no upgrading or downgrading stall types. We do not offer refunds on change of mind, or change of schedule. If you are wanting to increase your stall space, your only option is to purchase another stall of that same size, if available and approved by admin. Fashion Thrift Society takes no responsibility in the sales you make on the day, we provide stall holders with a space to sell their items at an event and stall holders are accountable for their own profits, regardless of operations and conditions.